call now free on
0800 294 2442

Couriers Offering Flexible Services

In order to survive in a competitive market, couriers must offer flexible services.

There was a time when most businesses and households used the Royal Mail to deliver their letters and packages. They still do, but in smaller numbers as the mail market has been opened up to competition. Couriers who specialise in moving packages nationally and internationally are constantly looking at ways in which they can remain competitive and offer a service edge that keeps them ahead of their business rivals.

Couriers And Their Services

For some couriers, sticking to one service offering and doing it well is the route to success, but other companies know that diversifying so that customers can choose from a range of services is a great way of staying in business. Couriers offering more flexible services, and ones that can be easily adapted to the individual customer's needs will secure return business and recommended business, which is the backbone of any successful company. Thriving couriers will offer:

  • Tailored services - if you use couriers on a regular basis, look for a company that's willing to offer you a tailored package. This might include regular pick-ups, guaranteed delivery times or a fast-track booking system. Making it easy for your business to send out products is something that will keep you with the same couriers for many years.
  • Urgent deliveries - there are times when you need a document or package to be delivered as soon as possible - in fact, if you could, you'd get in the car and take it personally. The next best thing is to use an urgent deliveries service. Using motorbike couriers to beat the traffic and letting you know when the package has been delivered gives you peace of mind and helps you and your business to establish a reputation for responsiveness and efficiency.
  • Delicate deliveries - if you have products or packages that are fragile or expensive and need careful handling, look for couriers who are specialists in this type of delivery. They can give you advice on packaging and ensure that your delivery is handled with care from the moment it's collected to the point of delivery.
  • Special deliveries - for heavy items or packages that are difficult to manoeuvre, you need couriers that have big enough vans and often specialist equipment to help lift your product into and out of the vehicle. Couriers that offer this service, along with traditional speed of delivery and customer communication can be invaluable to your business.

Offering flexible services means that you can use your couriers with confidence, knowing that whatever you want to be delivered, they will handle it professionally and at the speed you need. Finding couriers of this quality might seem difficult, but once you've found a company that works well with you, you can add real value to your business.

Back to articles...